Lumi Terms of Use

These terms of use apply to the Lumi tool, we also have general website terms of use.

Thank you for using our information service tool. This tool operated by Adieu Accounting (ABN 17 621 100 034), an award-winning, nationally accredited public accounting firm. All information given is general in nature, cannot take all of your circumstances into consideration, is not advice, and does not create a professional engagement between you and Adieu Accounting. By accessing and/or using this tool and related services, you agree to these Terms and Conditions, which include our Privacy Policy (available at (Terms). You should review our Privacy Policy and these Terms carefully and immediately cease using our tool if you do not agree to these Terms.
In these Terms, ‘us’, ‘we’, ‘our’ and ‘Adieu’ means Adieu Accounting.

No advice

All information provided in this tool is general in nature, does not take into account your particular circumstances and is not intended to be comprehensive. It does not constitute any form of professional advice and must not be relied upon by you as a substitute for seeking financial, legal, or any other kind of advice. Your use of Lumi does not create a professional engagement between you and Adieu Accounting and we recommend that you seek legal and other professional advice specific to your circumstances before acting or relying on any information provided by us. We are not responsible for any action taken or not taken in reliance on Lumi. The law and other relevant circumstances may change from time to time and we do not guarantee that the information provided by our tool will be complete, accurate or up-to-date.

Referral fees

As part of our information service, Adieu may provide referrals to relevant professional service providers to provide you with further support. We have commercial relationships with these providers and may receive a fee for the referral. These referral fees help us to provide our service to you at no cost, while at the same time providing you with valuable introductions to the professionals you may need to resolve things. Whenever a referral may result in us receiving a fee, we clearly disclose this. We appreciate your support of a business model that enables us to provide a high quality service at no cost to the Australian families who need it.


You may need to be a registered member to access certain features of our tool.

When you register and activate your account, you will provide us with personal information such as your name and email address. You must ensure that this information is accurate and current. We will handle all personal information we collect in accordance with our Privacy Policy (

To create an account, you must be:

  • at least 18 years of age;
  • possess the legal right and ability to enter into a legally binding agreement with us; and
  • agree and warrant to use the tool in accordance with these Terms.

Collection Notice

We collect personal information about you in order to provide you with information around separation and divorce and for purposes otherwise set out in our Privacy Policy at

We may disclose that information to third parties that help us deliver our services (including information technology suppliers, communication suppliers and our business partners) or as required by law. If you do not provide this information, we may not be able to provide all of our services to you.

Our Privacy Policy explains: (i) how we store and use, and how you may access and correct your personal information; (ii) how you can lodge a complaint regarding the handling of your personal information; and (iii) how we will handle any complaint. If you would like any further information about our privacy policies or practices, please contact us at

By providing your personal information to us, you consent to the collection, use, storage and disclosure of that information as described in the Privacy Policy and these Terms.

Accuracy, completeness and timeliness of information

The information in this tool is not comprehensive and is intended to provide a summary of the subject matter covered. While we use all reasonable attempts to ensure the accuracy and completeness of the information on our tool, to the extent permitted by law, including the Australian Consumer Law, we make no warranty regarding the information in this tool. You should monitor any changes to the information contained in this tool.

We are not liable to you or anyone else if interference with or damage to your computer systems occurs in connection with the use of this tool or a linked website. You must take your own precautions to ensure that whatever you select for your use from our tool is free of viruses or anything else (such as worms or Trojan horses) that may interfere with or damage the operations of your computer systems.

We may, from time to time and without notice, change or add to the tool (including the Terms) or the information, products or services described in it. However, we do not undertake to keep the tool updated. We are not liable to you or anyone else if errors occur in the information in the tool or if that information is not up-to-date.

Linked sites

Our tool may contain links to websites operated by third parties. Those links are provided for convenience and may not remain current or be maintained. Unless expressly stated otherwise, we do not endorse and are not responsible for the content on those linked websites and have no control over or rights in those linked websites.

Intellectual property rights

Unless otherwise indicated, we own or license from third parties all rights, title and interest (including copyright, designs, patents, trademarks and other intellectual property rights) in this tool and in all of the material (including all text, graphics, logos, audio and software) made available in this tool (Content).

Your use of this tool and use of and access to any Content does not grant or transfer any rights, title or interest to you in relation to this tool or the Content. However we do grant you a licence to access the tool and view the Content on the terms and conditions set out in this Agreement and, where applicable, as expressly authorised by us and/or our third party licensors.

Any reproduction or redistribution of this tool or the Content is prohibited and may result in civil and criminal penalties. In addition, you must not copy the Content to any other server, location or support for publication, reproduction or distribution is expressly prohibited.

All other use, copying or reproduction of this tool, the Content or any part of it is prohibited, except to the extent permitted by law.

No commercial use

This tool is for your personal, non-commercial use only. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works from, transfer, or sell any Content, software, products or services contained within this tool. You may not use this tool, or any of its Content, to further any commercial purpose, including any advertising or advertising revenue generation activity on your own website.

Unacceptable activity

You must not do any act that we would deem to be inappropriate, is unlawful or is prohibited by any laws applicable to our tool, including but not limited to:

  • any act that would constitute a breach of either the privacy (including uploading private or personal information without an individual’s consent) or any other of the legal rights of individuals;
  • using this tool to defame or libel us, our employees or other individuals;
  • uploading files that contain viruses that may cause damage to our property or the property of other individuals;
  • posting or transmitting to this tool any non-authorised material including, but not limited to, material that is, in our opinion, likely to cause annoyance, or which is defamatory, racist, obscene, threatening, pornographic or otherwise or which is detrimental to or in violation of our systems or a third party’s systems or network security.

If we allow you to post any information to our tool, we have the right to take down this information at our sole discretion and without notice.

Warranties and disclaimers

To the maximum extent permitted by law, including the Australian Consumer Law, we make no warranties or representations about this tool or the Content, including but not limited to warranties or representations that they will be complete, accurate or up-to-date, that access will be uninterrupted or error-free or free from viruses, or that this tool will be secure.

We reserve the right to restrict, suspend or terminate without notice your access to this tool, any Content, or any feature of this tool at any time without notice and we will not be responsible for any loss, cost, damage or liability that may arise as a result.


To the maximum extent permitted by law, including the Australian Consumer Law, in no event shall we be liable for any direct and indirect loss, damage or expense – irrespective of the manner in which it occurs – which may be suffered due to your use of our tool and/or the information or materials contained on it, or as a result of the inaccessibility of this tool and/or the fact that certain information or materials contained on it are incorrect, incomplete or not up-to-date.

Jurisdiction and governing law

Your use of the tool and these Terms are governed by the law of Queensland and you submit to the non-exclusive jurisdiction of the courts exercising jurisdiction in Queensland.

Effective: 01 Sep 2017