1-Click Disclosure Privacy Policy

In this Privacy Policy, ‘us’ ‘we’ or ‘our’ means Adieu Accounting Pty Ltd (ABN 17 621 100 034). We are committed to respecting your privacy. Our Privacy Policy sets outs out how we collect, use, store and disclose your personal information in order to help you to meet your family law disclosure obligations, and enable your legal adviser to be more effective.

Relationship breakdown is a personal and sensitive topic and we take your privacy very seriously. Any information we collect from you is used solely to provide you with a better service and is never shared, sold or used in any other way that would benefit us and not you.

By providing personal information to us, you consent to our collection, use and disclosure of your personal information in accordance with this Privacy Policy and any other arrangements that apply between us. We may change our Privacy Policy from time to time by publishing changes to it on our website. We encourage you to check our website periodically to ensure that you are aware of our current Privacy Policy.

Personal information includes information or an opinion about an individual that is reasonably identifiable.

What personal information do we collect?

The purpose of Adieu’s 1-Click Disclosure service is to assist you in compiling information as part of fulfilling you financial disclosure obligations, relating to you family law matter (pursuant to Rule 13.04 of the Family Law Rules 2004 (Cth)). This information may otherwise be difficult for you to source, prepare and provide to your lawyer. We do this as a service to you, in the capacity of being a registered tax agent, acting with your signed authorisation. Accordingly, we may collect the following key family law financial disclosure information:

  • income tax returns and notices of assessment;
  • year to date earnings;
  • superannuation accounts and reported balances;
  • ATO Accounts Summary;
  • bank statements;
  • value estimates for real estate and vehicles;

In order to provide our service to you, we may also collect general contact information such as:

  • name;
  • your ex-partner’s name;
  • email address;
  • telephone number and other contact details;
  • your tax file number;
  • your lawyer’s details;
  • your device ID, device type, geo-location information, computer and connection information, statistics on page views, traffic to and from the sites, ad data, IP address and standard web log information;
  • details of the products and services we have provided to you or that you have enquired about, including any additional information necessary to deliver those products and services and respond to your enquiries;
  • any additional information relating to you that you provide to us directly through our website or app or indirectly through your use of our website or app or online presence or through other websites or accounts from which you permit us to collect information;
  • information you provide to us through customer surveys; or
  • any other personal information that may be required in order to facilitate your dealings with us.

Where do we collect personal information from?

We may collect these types of personal information either directly from you, or from third parties. We may collect this information when you:

  • request us to provide you with our 1-Click Disclosure service and authorise us in writing to gather this information on your behalf (in the case of tax, superannuation and value estimate information);
  • provide your bank connection through our partner BankStatements.com.au (ABN 89 166 277 845) and authorise them to make statements available to us;
  • communicate with us through correspondence, chat, email, or when you share information with us from other social applications, services or websites;
  • interact with our sites, services, content and advertising; or
  • invest in our business or enquire as to a potential purchase in our business.

In addition, when you apply for a job or position with us we may collect certain information from you (including your name, contact details, working history and relevant records checks) from any recruitment consultant, your previous employers and others who may be able to provide information to us to assist in our decision on whether or not to make you an offer of employment or engage you under a contract. This Privacy Policy does not apply to acts and practices in relation to employee records of our current and former employees, which are exempt from the Privacy Act.

Why do we collect, use and disclose personal information?

We may collect, hold, use and disclose your personal information for the following purposes:

  • to deliver our 1-Click Disclosure service when requested by you;
  • to enable you to access and use our tools and services;
  • to operate, protect, improve and optimise our tool and services, business and our users’ experience, such as to perform analytics, conduct research and for advertising and marketing;
  • to send you service, support and administrative messages, reminders, technical notices, updates, security alerts, and information requested by you;
  • to send you marketing and promotional messages and other information that may be of interest to you;
  • to comply with our legal obligations, resolve any disputes that we may have with any of our users, and enforce our agreements with third parties; and
  • to consider your employment application.

To whom do we disclose your personal information?

We may disclose personal information for the purposes described in this privacy policy to:

  • your lawyer as part of our 1-Click Disclosure service with your written authorisation, this is made available via our disclosure platform, under licence from Adieu AI Pty Ltd (ABN 77 609 885 216). The terms of our licence extend to you as our client, and any party to whom you wish to provide access, including your lawyer and other parties to whom your lawyer may grant access. Note that we handle tax file number information in accordance with The Privacy (Tax File Number) Rule 2015 (TFN Rule) made under section 17 of the Privacy Act 1988 (Privacy Act);
  • our employees and related bodies corporate;
  • third party suppliers and service providers (including providers for the operation of our websites and/or our business or in connection with providing our products and services to you);
  • professional advisers, dealers and agents;
  • payment systems operators (eg merchants receiving card payments);
  • our existing or potential agents, business partners or partners;
  • anyone to whom our assets or businesses (or any part of them) are transferred;
  • specific third parties authorised by you to receive information held by us; and/or
  • other persons, including government agencies, regulatory bodies and law enforcement agencies, or as required, authorised or permitted by law.

Retention of documents

We only retain your documents for the life of your matter, to provide our service to you. At the conclusion of your matter, we permanently destroy any documents we hold, in compliance with APESB standards for public accounting practices for non-complex, compilation services.

Disclosure of personal information outside Australia

Our data storage is exclusively provided via servers located within Australia and is not disclosed to overseas recipients.

Using our tool and cookies

We may collect personal information about you when you use and access our tool.

We may record certain information about your use of our tool, such as which pages you visit, the time and date of your visit and the internet protocol address assigned to your computer.

We may also use ‘cookies’ or other similar tracking technologies on our tool that help us track your website usage and remember your preferences. Cookies are small files that store information on your computer, TV, mobile phone or other device. They enable the entity that put the cookie on your device to recognise you across different websites, services, devices and/or browsing sessions. You can disable cookies through your internet browser but our tool may not work as intended for you if you do so.

We may also use cookies to enable us to collect data that may include personal information. For example, where a cookie is linked to your account, it will be considered personal information under the Privacy Act. We will handle any personal information collected by cookies in the same way that we handle all other personal information as described in this Privacy Policy.


The gathering of bank statements is done through our partner Illion BankStatements.com.au (ABN 89 166 277 845) who use bank level 256 bit encryption secured by 2048-bit keys and keep all data within Australia. More information on their security can be found at https://bankstatements.com.au/about/security.

We use Amazon Web Services (AWS) for data storage and identity and access management, on servers located in Australia. AWS complies with ISO 27018, a code of practice that focuses on protection of personal data in the cloud. More information on AWS data privacy can be found at https://aws.amazon.com/compliance/data-privacy-faq/.

We may hold your personal information in either electronic or hard copy form. We take reasonable steps to protect your personal information from misuse, interference and loss, as well as unauthorised access, modification or disclosure and we use a number of physical, administrative, personnel and technical measures to protect your personal information, including strict identity and access management. However, we cannot guarantee the security of your personal information.


Our tool may contain links to websites operated by third parties. Those links are provided for convenience and may not remain current or be maintained. Unless expressly stated otherwise, we are not responsible for the privacy practices of, or any content on, those linked websites, and have no control over or rights in those linked websites. The privacy policies that apply to those other websites may differ substantially from our Privacy Policy, so we encourage individuals to read them before using those websites.

Making a complaint

If you think we have breached the Privacy Act, or you wish to make a complaint about the way we have handled your personal information, you can contact us through the contact us function on our website. Please include your name, email address and/or telephone number and clearly describe your complaint. We will acknowledge your complaint and respond to you regarding your complaint within a reasonable period of time. If you think that we have failed to resolve the complaint satisfactorily, we will provide you with information about the further steps you can take.

Contact Us

For further information about our Privacy Policy or practices, or to access or correct your personal information, or make a complaint, please contact us using info@adieu.ai.

Effective: 01 November 2019